Your competition offers us foil keyboards, front panels, decor foils, enclosure processings etc. without one-off costs. Why are the one-off costs listed separately in your offer?

One-off costs for film, screens, programs, AV, documentation...incurr always to produce such products.

There are always two possibilities:
    1.) list one-off costs separately
    2.) apportion one-off costs to unit price

We chose consciously the first possibility because it depicts best reality and because it is the fairest solution for all parties.

In our case one-off costs are really one-off costs, i.g. in case of unchanged repeat order they don't incurr anymore, no matter how much time lies between the placed orders.

The apportioning to the unit price has the disadvantages that those can only be predicted rarely and that you would have to pay the one-off costs (apportioned to the unit price) every time you place a repeat order again. Besides, the right issue would be left open, which would have negative effects on your spare part business, as far as the competitor would behave unseriously.

Anyway, we offer you to calculate samples of such parts after assessment and to make an offer then without listing the one-off costs, if you wish it.